Working Papers

By Mohamed Amine Chatti

Organizational learning occurs when individuals within an organization experience a problem (error detection) and work on solving this problem (error correction). Error correction happens through a continuous process of organizational inquiry, where everyone in the organizational environment can inquire, test, and adjust his or her theory-in-use, which is a private image of the organizational theory-in-use. Effective organizational inquiry then leads to a reframing of one's theory-in-use, thereby changing the organizational theory-in-use. Interesting reconceptualization of the concept of LaaN (Learning as a Network - interesting acronym). Read more...

By Rose Dieng, Olivier Corby, Alain Giboin, Myriam Ribière

This article is a preliminary survey of some methods, techniques and tools aimed at managing corporate knowledge from a corporate memory (CM) designer's perspective. In particular, it analyzes problems and solutions related to the following steps: detection of needs of CM, construction of the CM, its diffusion (specially using the Internet technologies), its use, its evaluation and its evolution.

By Rodica MIHALCA, Adina UŢĂ, Anca ANDREESCU, Iulian ÎNTORSUREANU

Current knowledge management systems focus on knowledge acquisition, storage, retrieval and maintenance. Yet, for that knowledge to be operational, to become knowledge rather than information, requires internalization and learning. E-learning systems and courseware, on the other hand, are all too often monolithic and inert and fail to facilitate the development and sharing of knowledge. In this paper (.PDF) we discuss some aspects about knowledge providing and present our research in this field through an e-learning system for major risks management.

By Ikujirō Nonaka

The fundamental role of social science is to reflect the needs and changes in society. Among several other disciplines, one of most notable trends in conceptual and empirical research in economics and management sciences is the increased focus on knowledge.
This collection is designed to meet the needs of students, faculty, researchers and practitioners working in the area of knowledge management.

By Reinhild Bode, Paola Andrea Victoria, Dora P. Arévalo Valencia

This paper (.PDF) will provide some evidence about the role of knowledge management and communication in establishing effective value chains with resource-poor producers. It first introduces some terms and definitions regarding value chains, social networks and information, knowledge and communication. This leads to a conceptualization of a theoretical framework on knowledge management and communication in value chains.

This paper (.PDF) highlights and consolidates interesting risk management topics for enterprise information systems from enterprise architect and system integration perspectives.

By Terry Anderson

Theory and Practice of Online Learning is concerned with assisting providers of online education with useful tools to carry out the teaching and learning transactions online. It presents, in an easily readable form, the theory, administration, tools, and methods of designing and delivering learning online.

By G. Siemens

This paper focuses on the need for organizations - corporations, universities, NGOs - to conceive a more compelling vision for learning and development than currently exists.

By S. Downes

This will be the last generation in which education is the practice of authority, and the first where it becomes, as has always been intended by educators, an act of liberty. Read more... (.DOC)

By Peter Galuszka

The financial industry seeks new business models to regain profitability with intense focus on quality through “Six Sigma” management. Read more...

by Park, Sung Hee; Ertmer, Peggy A.

Although computers are now commonplace within our lives, integration within schools is much less ordinary. While access and training are no longer considered significant barriers, attention has turned to the potential influence of teachers’ beliefs. In response, problem-based learning (PBL) has been proposed as an effective approach for changing preservice teachers’ beliefs. This study (.PDF) investigated the impact of PBL on teachers’ beliefs regarding technology use and on their intended teaching practices.

By George Byrne, Dave Lubowe and Amy Blitz

This research (.PDF) and experience shows that the right operations strategy can help companies make innovation a regular occurrence. Such a strategy, if focused not just on efficiency but also on growth, can serve as a foundation for innovation throughout an organization – far beyond operations to products, services, markets and even a company’s underlying business model. Simply put, this sort of strategy is not about doing things better; it is about doing better things.

By Bill Curtis, William E. Hefley, Sally A. Miller

An organization'’s success in its business markets is determined by its success in the talent market. At the very time that business markets are expanding, talent markets seem to be shrinking. As the knowledge required to build products and deliver services increases, the retention of experienced employees becomes critical to improving productivity and time to market. In areas such as software development and nursing, the shortage of talent is so great that companies are beginning to offer incentives that were once only available to executives or professional athletes. In every domain of business, executives know that their ability to compete is directly related to their ability to attract, develop, motivate, organize, and retain talented people. Read More...(.PDF)

By Christian Glahn, Marcus Specht, Rob Koper

This paper(.PDF) focuses on the relevant information for collecting and presenting contextual information, its effects and impact on the learning interaction cycle, and mechanisms of controlling it. The core principle of the learning interaction cycle is the interaction of learners with their learning environment. Previous research highlights that such interaction is important for the experience and progress of learners.

By Steve Borgatti

All knowledge is socially constructed, but some more than others.
In some cases, an individual interacts with a number of others who may be completely unaware of what problem he is trying to solve, and then, with the knowledge gained, the individual goes off by himself and synthesizes a solution.
In other cases, the new knowledge is co-created by interacting individuals who are bouncing ideas off each other and actively integrating their different perspectives.
These two kinds of knowledge creation are supported by different kinds of network structures. Read more...